FAQ
1.I want to customize with my logo. Can you do that?
Yes, we support customization with logo as a professional disposable vape manufacturer located in Shenzhen China. We can design and produce for your exclusive packaging gift boxes as well as the vaping device.
2.I want to customize with my logo, but my initial order is only 1000pcs. Is it possible? What is your MOQ for OEM orders?
Generally speaking , the MOQ for customization is 2000pcs per flavor. But we understand that you need support in the beginning. For your initial order 1000pcs, we can produce 2000pcs for those semi-parts and accessories which has minimum quantity requirement including the housing painting and box printing, for other parts and finished products just 1000pcs. The left semi-parts will be stocked for your next order, so that you can get 1000pcs for initial orders and make the stock as less as possible. For initial order, you only need to pay for the 1000pcs finished disposable vape and the left semi-parts and accessories stock due to MOQ requirements.
3.I want mesh coil disposable vape. Do you have?
Yes, Joyreap disposable vape many designs are made with mesh coil, which is a better quality, a larger vapour and better flavor.
4.How do you deliver my order to my country?
We have delivery channels in DDP(Delivery Duty Paid) terms to your country, as an experience and professional disposable vape supplier for more than 10 years. You do not need to worry about delivery or customs clearance from either country of origin or destination. You just sit at office and wait for the goods to come.
5.Why the shipping costs so high?
Electronic cigarettes delivery cost higher due to its internal inbuilt battery. And the shipping cost varies a lot for the order weight. Cheaper per kg if the order weight is heavier. If you can order a big quantity, you can get a cheaper delivery cost per piece.
6.How do you guaranty the vape juice will not pour out during delivery?
We have many designs with the juice and coil separation technology and children lock. Before usage, the juice is separated from the coil to prevent oil leakage. The airway flow is locked too for longer and safer storage. You can contact our sales team for details.
7.How to make payment for my order if I buy disposable vapes from you as a wholesaler? Can I pay via alibaba trade assurance?
We can receive payment via Western Union, T/T. Since disposable vapes can not be sold on alibaba platform, trade assurance link is not available.
8.How do you make sure my payment safety?
We are reliable disposable vape supplier from China. As a Diamond supplier since 2018 on Made-in-China B2B platform, we have been verified every year by SGS.
9.Hey, I have the same position, wanting to perform the business but I’m not sure of security regarding the money.
I totally understand that you are worried about the risk of not receiving the goods after you send out they money. We are verified company by SGS and a diamond member since 2018. In order to express our sincerity, our company can sign a guarantee letter with our company stamp and CEO signature. You can make sample orders to tried out. Business needs mutual trust. I believe this is a good beginning for a long-term business partnership.
10.How long will shipping take to send my vapes to Amsterdam?
After we receive your payment, I'll arrange the delivery ASAP and give you the Tracking Number in 3-5 working days. You can get the goods in 10-12 working days.
11.Can I have a free disposable vape sample to test?
Yes, of course, we would love to provide you a free sample for testing. You do not need to pay for vape but please pay for the delivery cost to your country. A good business needs investment and efforts from both sides. You can test our product quality and our service via the sample order. Hope this is a good beginning for a long-term business. Thanks.